Lean Six Sigma Sample Questions with answers

    A control chart depicts

Voice of process

Voice of customer

Process Variation

If there is a special cause of variation

  Since Lean approach implies production of products at the rate of customer demand, the ideal batch size is one. However, a batch size of one is not practical. The technique used to arrive at optimal batch size is:

JIT

Take time

One Piece flow

Lot size reduction

What is the major possible barrier for the value flow?

Muri

Poka-yoke

Kanban

Jidoka

  Warehouse of a large pharma company contains stacks of medicine boxes. Out of which some are recent whereas many have expired long back an unnecessary space. It is difficult to figure out the expired ones. Which of the 5S principles will apply the most in this scenario

Straighten

Shine

Sustain

Sort

Standardize

   Problem statement : It was observed from the past 18 months data that average schedule slippage in the delivery of CRs to the client has been high. According to the client, this would have been minimized if there was proper coordination between onsite offshore team. In this case

Cause of the problem is mentioned

The statement does not properly quantify the problem

Deadline for improvement is mentioned

Scope of the project is not mentioned

Stakeholder buy-in is not taken

 Measuring the voice of the customer helps an organization validate customer expectation, requirements, and unhappiness with current processes. When performing a voice of the customer analysis, which example would be form of “reactive data “ ?

Complaints or comment cards

Customer interviews

Product focus groups

Customer surveys

These are the goals of Just-In Time EXCEPT

Minimize VA

Deliver at right time

Reduce Variation

Inventory-less production

  Of the five principle of Lean, which one emphasizes on understanding what the customer is willing to pay for

Flow

Pull

Perfection

Value

 The chief manager of the Bisleri company wants to know the pattern exhibited between number of water bottles consumed in a day and the maximum temperature of that day. Which tool would you suggest?

Histogram

Control chart

Scatter Diagram

Pie Chart

Run Chart

Internal measures should be aligned with the voice of the customer ( VOC ). Which of the following examples would provide a supporting measure for the voice of the customer ?

Improvement ideas from employees

A reduction in the cost of production labor

Increased cost of input supplies

Success of new products