Lean Six Sigma Certification Practice Question and Answers

1.       An improvement project team did a kano analysis to prioritize the needs. As a next step should they focus on identifying delighters?

              Yes   or  No 

2.       The concepts used to reduce downtime caused by changeover between jobs, machines or personnel are

COTR  | Heijunka | Level Loading | SMED

3.       Lot size reduction technique aims at reducing batch size to one

               Yes or No – Yes

4.       Who, What and how of the data to be collected for improved process is found in

Communication Plan   | Response Plan | Monitoring Plan | Test Plan 

5.       When in the process of trying to identify the critical X’s for a lean project a PI lead creates a ____ because frequently it is 20% of the inputs that have an 80% impact on the output.

ISHIKAWA Diagram | Pareto Chart | Scatter Chart | Kano Model

6.       Creating assets and documenting best practices is

Standard Work | Heijunka | 5S  | Kanban

7.       Kaikaku can also be known as

Kaizen   | Kaizen Blitz  |  Breakthrough Kaizen   | All of the above

8.       Person(s) responsible for monitoring the process is/are?

Senior Management |  Team Lead  | People closest to Process  | Managers

9.       In Lean manufacturing a production arrangement of people, equipment, and materials where the processing steps are placed right next to each other in sequential order is called a

Unit  |  Cell  |  Shop floor  | Job shop

10.   In JIT, a minimum re-order level is set and only once that mark is reached fresh stock are ordered

True   or False

11.   If a car manufacturing company, introducing Lean in it’s factory to reduce cycle time for new product launch, falls under which type of Kaikaku:

Capital Intensive Locally Innovative

Operational Close Locally Innovative

Capital Intensive Radically Innovative

Operational Close Radically Innovative

12.   Process Management Chart is a tool which helps in prioritizing scatterats in a process improvement project

True  or False

13.   It is a Lean manufacturing approach where a single discrete unit of product flows from process to process

Lot size reduction

Level Balancing Heijunka

One-piece flow

Cellular manufacturing

14.   5S should be implemented by only one person per department to save time and avoid confusion

True or False

15.   One Piece flow means

Batch | Larger lot sizes | One piece moves to the next operation | Operators need to work harder

16.   Reduction of batch sizes cuts down the amount of work in progress inventory ( WIP )

   True or False

17.   Lean Technique which can be used to reduce production support shift changeover time is

Level Loading  | SMED  | Kanban  | KAIKAKU

18.   Which of the following is considered an element of value-added work ?

Doing the task or action right the first time

Fixing a defect

Quality inspection

Preparation of test data

19.   The details of action to be taken when the input, process, or output measures indicate an ‘out-of-control’ condition are found in

Deployment flowchart

Charter

Response Plan

Data Analysis Plan

20.   On an average, BMS team that is monitoring ODC access management gets 5000 mails weekly. Around 30% of these mails require no action and clutter the inbox. Suggest which tool team can be used to improve their productivity

QFD  | FMEA  | 5S  | Kano Analysis  | Heijunka